A commitment to total care

As a Kaiser Permanente member, you’re surrounded by the best — a team of doctors, nurses, specialists, and professionals who are all contributing to advancing knowledge of effective cancer treatments. And they’re all focused on providing you with a better outcome and a better life.

A team of specialists

Excellent care starts with having a great doctor, which is why we rigorously hire skilled professionals from many of the top medical schools and training programs. Because a cancer diagnosis can be overwhelming, we strive to get our patients into treatment as quickly as possible.

Our doctors are caring, supportive, and highly respected in their fields, with many of them teaching and holding clinical appointments at prestigious medical schools and universities throughout the country. But beyond their credentials, there’s something all of them share: Every one of our doctors takes an active interest in educating their patients about the best treatment options available to them. They view each interaction with their patients as an important opportunity to foster greater understanding, compassion, and support.

At Kaiser Permanente, the patient is at the center, always involved with their doctor to make decisions in their care and treatment.

A 360-degree approach

Like people, no two cancers are exactly alike, so a multidisciplinary team supports the patient and their family by working together to determine the best approach for treatment. In doing so, they bring the experience and expertise to determine treatment options by examining shifts in patterns and finding the necessary correlations to quickly reach the best course.

The multidisciplinary team includes:

  • medical oncologists
  • radiation oncologists
  • radiologists
  • surgeons
  • pharmacists
  • nurses
  • care coordinators

We surround you with expertise, insight, and treatment. Every day, over 700 Permanente Medical Group oncologists, oncology pharmacists, and RNs throughout Kaiser Permanente collaborate to provide cutting-edge cancer treatment and follow-up to approximately 350,000 members1 living with a current or past diagnosis.

Beyond your core team, Kaiser Permanente has an extensive infrastructure that surrounds your treatment. Patient cases are discussed regularly in a team-oriented environment where multidisciplinary specialists from different subspecialties share cutting-edge treatment approaches and results. It’s this kind of teamwork and problem-solving that allows us to bring the resources we have to bear on your treatment and recovery.

Another example of coordinated care is Kaiser Permanente’s implementation of the Advanced Illness Coordinated Care Program™ (AICC), which provides counseling and care designed for the physical, emotional, and spiritual needs of patients with advanced cancers, as well as other serious illnesses.

Of course, the patient’s role in this is crucial — from eating right and exercising to keeping a positive outlook and selecting the right care options. To keep patients on track, we offer support programs and clinics focused on emotional support, nutrition, and social services. And we’re always open to discussing and considering alternative treatments.

Sharing information and 24/7 care

Our entire electronic health record system is designed around making diagnoses and treatments visible to the physicians and medical professionals who need this information. So each member of the care team will be linked to a patient’s electronic health record, informed of treatment, and kept current on the condition and recovery.

But there’s also a practical side to our electronic health record system: Our members don’t have to repeat their information over and over to doctors, specialists, or other medical providers. Once it’s in our system, we remember everything regarding our members and their care needs.2

Also, you can rest assured that we’re here for you around the clock if you need it. You have access to our advice nurses by phone 24/7, as well as emergency and urgent care. You also have access to specialists with expertise in their fields. They’re ready to help diagnose and treat most conditions that might come up. Our doctors and specialists work together, making referrals easier. And you don’t even need a referral for many of our specialty departments.

Latest tools and technologies

As cancer treatments become more advanced, we’re continually adding to the tools we employ. Our oncologists, hematologists, and surgeons have the latest diagnostic technologies and treatment services. For example:

  • CyberKnife® — a robotic radiosurgery system, to non-invasively target high doses of radiation on tumors without hurting surrounding normal tissues 3
  • Varian® linear accelerator and Novalis® BrainLAB — radiosurgery systems, to deliver minimally invasive, precision treatment while avoiding nearby healthy tissue
  • Robotically-assisted surgical devices for minimally invasive procedures

At Kaiser Permanente, we’ve mastered technologies that help us provide specialized care in each of our facilities. To understand how that works, in Northern California alone, we have a CyberKnife facility that performs one of the largest volumes of these procedures in the world.

Patients get the safest, highest-quality, and best-proven chemotherapy treatments to fight cancer. The Kaiser Permanente HealthConnect® Oncology system customizes regimens and care for each case by bringing together:

  • proven chemotherapy protocols based on evidence
  • the latest research and findings
  • oncologists and pharmacist experience